Common questions

Frequently Asked Questions

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About Calmind

You can use a limited version of Calmind for free, forever. Also you can activate the free trial and cancel it anytime. Unfortunately, we can not offer the full version of Calmind for free forever, due to expenses on development, human resources, marketing activities, etc. We also want to support people with mental health problems in the future.

But we will promise that the Safeplace section will be free for use, forever! 🙂

You can listen to sleep stories even without headphones.

But all other sounds in Focus/B~ASMR only works with stereo headphones! The signals meant for the left and the right ear have to be delivered specifically into the left and right ear. The separation of sound channels is only possible with headphones.

Calmind is a simple-yet-powerful tool to boost your productivity and help you live a healthy lifestyle. Calmind uses natural life-hacks to reduce anxiety and stress and produce serotonin to keep your mind relaxed and focused. Nowadays, after spending all day at work, school, or caring for our children, we are exposed to many external stressors, and our minds are filled with so many stressful things that keep our bodies tense.

Professor Jianfeng Feng commented: “In today’s world, poor sleep and sleep deprivation have become common problems affecting more than a third of the world’s population, due to longer work hours and commutes, late-night activity, and an increased dependency on electronics. Insomnia has become the second-most prevalent mental disorder. The relation between depression and sleep has been observed more than 100 years, and now, we have identified the neural mechanisms of how they are connected for the first time. These findings provide a neural basis for understanding how depression relates to poor sleep quality, and this, in turn, has implications for the treatment of depression and improved sleep quality due to the brain areas that have been identified.”

After suffering from insomnia for a few years, your body could respond with health problems like diabetes, heart disease, Alzheimer’s, depression, and/or obesity. Our goal is to reduce stress and keep you healthy before any of these comorbid disorders can occur.

Yes, Calmind can help. Some common causes of insomnia are stress, unhealthy sleep habits, and psychiatric and medical conditions. Because every mental issue in our bodies are connected, at Calmind, we are trying to improve your sleep habits by decreasing your stress level and calming you down before sleep.

Recently, neuroscientists have discovered a connection between poor sleeping patterns and depression. The results from a study of 4,175 individuals between 11 and 17 years of age suggest that sleeping six hours or less per night increases the risk of major depressive disorder, which, in turn, increases the risk for decreased sleep among adolescents.

Principal investigator Dr. Robert E. Roberts, Professor of Behavioral Sciences at the School of Public Health in the University of Texas Health Science Center in Houston, Texas, was quoted as saying, “These results are important because they suggest that sleep deprivation may be a precursor for major depression in adolescents, occurring before other symptoms of major depression and additional mood disorders.”

So, a good night’s sleep is incredibly important—just as important as eating healthy and exercising!

Calmind was developed as a platform to provide physiological and stress-reducing benefits to each of your senses. Calmind uses Binaural beats, ASMR triggers, positive cognitive-behavioral therapy techniques and brain stimuli to improve your mental health. The results show that participants who used Calmind have reported their psychological state as comfortable, secure, and calm. Conversely, they also experienced the lowest levels of sadness and stress of all participants.

The Calmind app is divided into a few sections to help you all day long. Start your morning routine with a gentle wake-up, relax your mind with B~ASMR, focus on your work tasks, get reenergized with our Nap programs, and calm down with sensory-focused sleep stories before you fall asleep. Calmind is easy to use and helpful in a long-term way.

We want to be transparent with our customers. We are not a funded startup, and all expenses are out of our own pockets. Our current revenue stream is through in-app purchases from the Calmind iOS application.

So, where does the money go?

  • 30% Apple Provision
  • 15% Marketing
  • 45% Development
  • 10% Operating Profit

Marketing is needed to reach new people whose lives can be improved by Calmind, as well as to boost sales, which help us pay the people who develop new features and create content for you. Everything is connected, and every penny counts! 🙂

Not yet, but we have it on our to-do list! You can subscribe to our beta list via email, and we will notify the first 50 people to try it after the launch. You will know about it first!

The results vary from person to person. But you should see any improvements after the first session in each category (Focus, Sleep, B~ASMR, Nap).
In long-term use you will see more permanent results due to neuroplasticity of your brain.

However, keep in mind that if you suffer from any hard mental problems, Calmind is not intended to manage, treat, or cure any medical condition.

Yes, definitely. All memberships can be used on all your devices – desktop, native mobile app. But you need to use the same account when you log in.

Also, if you bought a subscription via the Apple app store and created an account, you can use it on the web app.

Android native app, will be released late this year. Now you can use on your Android device our web responsive app – my.calmind.com

Subscription & Billing

Try Calmind for free with our 3 days free trial. You will have access to all Calmind features during the trial period, including all focus sounds, sleep stories, B~ASMR, and more. If you enjoy the free trial, you will be automatically subscribed to the All-Access Pass annual subscription at the end of the free trial period. Cancel any time in Settings before your free trial ends and you won’t be charged.

Yes, our Monthly and Yearly packages are automatically renewed to avoid interrupting your Calmind experience.

Only Lifetime accounts are one-time billed.

You can sign up for a free trial if you are new to the Calmind. If you have previously signed up for a free trial then you are not eligible.

The annual subscription is €69 and provides unlimited access to all features, sounds, and updates. Monthly subscriptions cost €12. We also offer a lifetime package, which is a one-time billing at €699.
All Calmind memberships include access to our mobile and web apps.

If you don’t want to continue your Calmind plan, you can cancel your subscription renewal through your account page. Follow the prompts to cancel on the Settings page, and your membership will not renew. Please note that there aren’t refunds for partially-unused membership periods.

Subscribed via Calmind’s website:
1) Go to your web app at my.calmind.com
2) Tap on your profile in the menu.
3) Select Membership.
4) Tap “Cancel Subscription” to cancel your membership.

Subscribed via Apple app store:
1) Enter your device settings and scroll to find iTunes & App Store.
2) Tap on your Apple ID: name@email.com
3) Tap on View Apple ID.
4) Scroll to find Subscriptions.
5) Under “Active” subscriptions, tap on Calmind premium, then Cancel Subscription.
If you do not see Calmind under your subscriptions, you are most likely only using the free limited version and did not sign up.

If you have more questions, please contact us. We’re happy to help!

Yes, when you cancel a subscription you will still have access to your subscription for the remainder of the time you have already paid for.

For example, if you purchased a one-year subscription on Jan. 1 for €69 and decide to cancel your subscription on September 1, you will have access to the subscription until Dec. 31 (of that year), but you will not be charged another yearly subscription next time.

Amazing, we are looking forward to you joining our family! 🙂

Subscribe via Calmind’s website:

1) Log in to your account on your desktop and visit https://www.calmind.com/pricing.
2) Choose the subscription that best fits your lifestyle.
3) If you are not logged, you will be redirected to log in to your account (or create a new one).
4) Fill your credit card details and start your Calmind journey.

Subscribe via Apple app store:

1) Log into your Calmind app.
2) Tap on any section and select the unlocked item.
3) Tap on “Subscribe to Unlock.”
4) Choose & purchase the subscription that best fits your lifestyle.
5) Begin your Calmind journey.

As a note, the monthly option is the only subscription billed on a month-to-month basis. Discount codes and gift codes can only be used when you purchase via the Calmind website (www.my.calmind.com/pricing).

After upgrading to a lifetime subscription membership, please confirm that the auto-renewal of your yearly subscription has been canceled by following the directions below.

Subscribed via Apple app store:

If your monthly/yearly subscription was purchased through iTunes, you will need to cancel your current subscription’s auto-renewal within your iTunes account settings to ensure that you are not charged again.

1) Enter your device settings and scroll to find iTunes & App Store
2) Tap on your Apple ID: name@email.com
3) Tap on View Apple ID
4) Scroll to find Subscriptions
5) Under “Active” subscriptions, tap on Calmind premium and Cancel Subscription

Subscribed via Calmind’s website:

If you have a monthly/yearly subscription purchased directly through Calmind.com, you do not need to cancel your current subscription. Purchasing a lifetime subscription will automatically extend your current subscription for life! After making your lifetime purchase, you will not incur any further charges for using Calmind.

* The cost of a previously purchased subscription cannot be applied toward the lifetime upgrade.

Yes, definitely. All memberships can be used on all your devices – desktop, native mobile app. But you need to use the same account when you log in.

Also, if you bought a subscription via the Apple app store and created an account, you can use it on the web app.

Android native app, will be released late this year. Now you can use on your Android device our web responsive app – my.calmind.com

Using Calmind

You can listen to sleep stories even without headphones.

But all other sounds in Focus/B~ASMR only works with stereo headphones! The signals meant for the left and the right ear have to be delivered specifically into the left and right ear. The separation of sound channels is only possible with headphones.

You can use a limited version of Calmind for free, forever. Also you can activate the free trial and cancel it anytime. Unfortunately, we can not offer the full version of Calmind for free forever, due to expenses on development, human resources, marketing activities, etc. We also want to support people with mental health problems in the future.

But we will promise that the Safeplace section will be free for use, forever! 🙂

Sure, Calmind is designed to calm you down and fall asleep better. Even if you fall asleep during the meditation, it’s totally OK.

The results vary from person to person. But you should see any improvements after the first session in each category (Focus, Sleep, B~ASMR, Nap).
In long-term use you will see more permanent results due to neuroplasticity of your brain.

However, keep in mind that if you suffer from any hard mental problems, Calmind is not intended to manage, treat, or cure any medical condition.

A Calmind subscription includes access to all features and our incredible growing library.
You will gain access to:
– all sounds which boost your focus,
– sleep sounds & sensory-focused stories,
– wake up section with smooth alarm (iOS app only),
– nap section to boost your energy,
– B~ASMR special tracks to help you relax and release positive hormones,
– unlimited use of Safeplace,
– new updates and improvements
You also get access to our smartphone and web apps, offline lessons (coming soon), our member’s only newsletter, and our dynamic facebook community of members around the world.

User account

Yes, definitely. All memberships can be used on all your devices – desktop, native mobile app. But you need to use the same account when you log in.

Also, if you bought a subscription via the Apple app store and created an account, you can use it on the web app.

Android native app, will be released late this year. Now you can use on your Android device our web responsive app – my.calmind.com

Redeem codes

If you have a promo, voucher, or gift code, you should be able to redeem it at https://my.calmind.com/profile/redeem
If you are having any trouble, please email us at support@calmind.com and let us know.

Partnerships & Press

You can download our press kit here – www.calmind.com/presskit.zip

In case of any additional information, please contact us on hello@calmind.com

For more information, please use the form to send us your contacts and a short description about yourself. We are looking forward to cooperate with you!

Check out our partnership page here – www.calmind.com/partnership

Calmind for companies

For more information, please use the form to send us your contacts and a short description about yourself.

We would love to offer you a bulk price of Calmind premium for your company/team.

Check out page for companies, here – https://calmind.com/for-companies/

Affiliate program

We offer a unique opportunity to become an affiliate partner for Calmind.

For more information, please use the form below to send us your contacts and a short description about yourself.

Affiliate program

Didn’t find what you are looking for?

Contact our support at support@calmind.com

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