Common questions

Frequently Asked Questions

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About Calmind

Calmind is a wellness app designed to enhance your mental well-being through a combination of cutting-edge Flickering Light Stimulation (FLS) technology, immersive soundscapes, and breathwork exercises. Our unique approach helps you achieve deeper states of relaxation, focus, and mindfulness, whether you’re aiming to improve sleep, reduce stress, or explore new dimensions of your mind.

Getting started with Calmind is easy. After downloading the app, sign up or log in, complete the initial questionnaire to personalize your experience, and explore the different programs available. Choose a session that fits your current needs, whether it’s relaxation, focus, or sleep, and simply follow the on-screen instructions.

Flickering Light Stimulation in Calmind uses precisely tuned light patterns to influence brainwave activity, guiding you into desired mental states such as relaxation, focus, or meditation. This technology can help you reach these states more quickly and effectively than traditional meditation techniques alone, making your sessions more powerful and transformative.

Calmind’s FLS technology is unique because it combines customizable light patterns with advanced algorithms that adapt to your personal preferences and goals. Whether you’re looking to unwind, enhance your mood, or dive deep into a meditative state, Calmind’s FLS sessions are designed to meet you where you are and take you where you want to go.

Yes, Calmind’s FLS technology is safe for the majority of users. However, if you have a history of photosensitive epilepsy or are sensitive to flashing lights, we recommend consulting with a healthcare professional before using FLS. As always, use Calmind in a comfortable setting and listen to your body’s responses.

Absolutely! Calmind allows you to tailor your experience by choosing different FLS programs, adjusting light intensity, vibration feedback, session duration, and selecting from a variety of meditation and breathe exercises. This level of customization ensures that your sessions are aligned with your current mood, goals, and personal preferences.

You can use Calmind as often as you like, depending on your goals. Whether it’s daily sessions for stress management, a few times a week for deeper meditation, or whenever you need a quick mental reset, Calmind is designed to fit seamlessly into your lifestyle.

Yes, Calmind offers specific programs designed to improve sleep quality. Our FLS technology can guide your brain into restful states, making it easier to fall asleep and stay asleep. Combine this with our breathe exercises, and you have a powerful toolkit for better sleep hygiene.

With consistent use, you can expect to experience a range of benefits, including improved focus, enhanced relaxation, better sleep, and a deeper connection to your inner self. Calmind is designed to help you navigate life’s challenges with greater clarity and calm, transforming how you manage stress and achieve mindfulness.

Definitely! Calmind is perfect for beginners and experienced meditators alike. Our guided sessions, breathe exercises, and customizable FLS programs provide an accessible way to start your meditation journey and deepen your practice over time.

Yes, beyond FLS and breathing exercises, Calmind offers a variety of narrative stories and mindfulness tools. These resources are designed to complement your FLS sessions, providing a holistic approach to mental wellness that’s grounded in science and tailored to your needs.

Subscription & Billing

Our free trial gives you access to all Calmind features for a limited time, allowing you to explore our programs and decide if it’s right for you. The trial automatically transitions to a paid subscription unless canceled before the trial period ends.

 

Yes, all subscriptions automatically renew at the end of each billing period unless canceled at least 24 hours before the renewal date.

New users who have not previously subscribed to Calmind are eligible for the free trial. It’s a great way to experience the full benefits of our app before committing to a subscription.

 

You can cancel your subscription via your iTunes account settings if you subscribed through the iOS app, or through my.calmind.com if you made your purchase on our website. Please ensure you cancel at least 24 hours before your renewal date to prevent charges for the next billing cycle.

If you don’t want to continue your Calmind plan, you can cancel your subscription renewal through your account page. Follow the prompts to cancel on the Settings page, and your membership will not renew. Please note that there aren’t refunds for partially-unused membership periods.

Subscribed via Calmind’s website:
1) Go to your web app at my.calmind.com
2) Tap on your profile in the menu.
3) Select Membership.
4) Tap “Cancel Subscription” to cancel your membership.

Subscribed via Apple app store:
1) Enter your device settings and scroll to find iTunes & App Store.
2) Tap on your Apple ID: name@email.com
3) Tap on View Apple ID.
4) Scroll to find Subscriptions.
5) Under “Active” subscriptions, tap on Calmind premium, then Cancel Subscription.
If you do not see Calmind under your subscriptions, you are most likely only using the free limited version and did not sign up.

If you have more questions, please contact us. We’re happy to help!

After you cancel your subscription, you will retain access to Calmind until the end of your current billing period. Once the period ends, your access to premium content will be restricted.

 

You can purchase a premium subscription directly through the Calmind iOS app or via our website. Simply sign up, choose a plan that suits you, and enjoy full access to all of Calmind’s features.

 

To upgrade to a lifetime subscription, first cancel your current subscription through your iTunes account settings. Once canceled, you can then purchase the lifetime plan directly through the Calmind app or website.

 

Yes, subscriptions purchased via the website can be used on the Calmind iOS app. However, please note that we currently do not have an Android version available. If you’re interested, you can join our waiting list to be notified when the Android version is released.

Using Calmind

Yes, you can still use Calmind without FLS. The app offers guided meditations, breath exercises, and audio sessions that are effective on their own. However, FLS is a unique feature that enhances the experience by helping you reach a deeper state of relaxation or focus.

If the Flickering Light Stimulation feels too intense, you can adjust the brightness by positioning your phone a bit further away. Consider taking breaks or closing your eyes to decrease the intensity. Always listen to your body and adjust the settings to what feels most comfortable for you

The best time to use Calmind depends on your goals. For focus and productivity, sessions in the morning or during work breaks are ideal. For relaxation or sleep improvement, evening or bedtime sessions work best. You can experiment with different times to see what fits your routine.

Calmind is designed to be safe and beneficial for most users. However, if you have a history of photosensitive epilepsy or other light sensitivity issues, you should avoid using the Flickering Light Stimulation (FLS). If you experience any discomfort, discontinue use and consult a healthcare professional.

Absolutely. Calmind is designed to complement other wellness tools you may already use. Whether you’re using another meditation app, fitness tracker, or sleep monitor, Calmind can fit seamlessly into your overall wellness routine.

For the most effective session, find a quiet, comfortable space where you won’t be disturbed. Dim the lights, remove distractions, and set up your phone at eye level or a comfortable viewing position. Using headphones and the FLS feature in a dark room can enhance the experience.

While you can use Calmind without headphones, we recommend wearing them for a more immersive experience. Some of our audio sessions are 3D dimensioned, which enhances the effectiveness and overall experience when listened to with headphones.

 

Calmind offers a free version with very limited features. To unlock the full range of sessions, including our advanced FLS programs and 3D audio experiences, a premium subscription is required.

 

Yes, it’s perfectly fine to fall asleep during a session. In fact, many of our programs are designed to help you relax deeply, which can naturally lead to sleep.

The effects of Calmind can vary from person to person. Some users feel more relaxed and focused after just one session, while others may notice gradual improvements over time with regular use.

 

A Calmind premium subscription gives you full access to all features, including our extensive library of sessions across various programs, 3D dimensioned audio, and the immersive FLS technology. It’s the complete toolkit for improving your mental wellness, sleep, focus, and more.

User account

Yes, a subscription purchased through our website can be used on the Calmind iOS app. Just log in with the same account credentials you used on the website, and your subscription will be synced automatically. Currently, Calmind is available only on iOS. For Android users, we recommend joining our waiting list to stay updated on the app’s availability.

Yes, you can change the email address linked to your Calmind account. Go to the account settings in the app, find the “Email” section, and enter your new email address. A confirmation will be sent to both your old and new email addresses to finalize the change.

 

Yes, you can use Calmind on multiple devices. Simply log in with the same account credentials on each device, and your subscription and progress will sync across all devices. Currently, Calmind is available on iOS, and we are working on expanding to other platforms.

 

If you’re having trouble logging in, first ensure that you’re using the correct email and password. If you’ve forgotten your password, use the “Forgot Password” feature to reset it. If problems persist, contact our support team at support@calmind.com for further assistance.

 

Redeem codes

To redeem a purchased promo code in Calmind, first download the app from the App Store and create an account. Once you’re logged in, tap on your profile. Scroll down until you find the ‘Redeem Code’ option. Enter your promo code and tap ‘Apply.’ Now you have access to Calmind Premium.

If you run into any issues, feel free to contact us at support@calmind.com.

Partnerships & Press

To access the Calmind Press Kit, please download zip file from – www.calmind.com/presskit.zip. There, you’ll find downloadable resources including our company overview, logos, app screenshots, and other media assets. If you need something specific, feel free to reach out to us at hello@calmind.com.

We’re always excited to explore new partnerships! If you’re interested in collaborating with Calmind, please send us an email at hello@calmind.com with details about your organization and how we can work together. Our team will review your proposal and get back to you as soon as possible.

Calmind is open to a variety of partnerships, including collaborations with wellness brands, mental health organizations, meditation experts, and content creators. We’re particularly interested in partnerships that align with our mission to promote mental wellness through innovative technology.

Yes, we offer early access to select members of the press for review purposes. If you’re interested in testing new features before they’re released, please contact us at hello@calmind.com.

 

If you’re considering a partnership and would like a demo of Calmind’s capabilities, please email us at hello@calmind.com.

Absolutely! We’re open to collaborating on content creation, whether it’s co-branded wellness guides, meditation sessions, or educational articles. Reach out to us at hello@calmind.com with your ideas, and let’s create something meaningful together.

Calmind for companies

To get started, simply contact our corporate partnership team to discuss your needs. We’ll guide you through the process of setting up Calmind for your organization, including account setup, onboarding, and any customizations you require. Check out  – https://calmind.com/for-companies/

Calmind offers a unique mental wellness solution that can help your employees reduce stress, improve focus, and enhance overall productivity. By integrating our FLS technology and guided meditation sessions into your wellness programs, you can support your team’s mental health and create a more balanced, productive work environment.

 

Integrating Calmind into your employee benefits package is simple. We offer bulk subscriptions and company-wide access, making it easy for all employees to benefit from our programs. Reach out to our corporate partnership team to learn more about pricing and integration options.

 

Yes, we offer discounted rates for bulk subscriptions, making it affordable to provide Calmind access to your entire team. The more licenses you purchase, the greater the discount. Contact us for specific pricing details based on your team size.

 

Absolutely! Calmind is an excellent tool for supporting the mental wellness of remote teams. Employees can access Calmind anytime, anywhere, using the iOS app. Whether your team is working from home or in different locations, Calmind helps maintain a sense of connection and well-being.

 

Affiliate program

The Calmind Affiliate Program allows you to earn commissions by promoting our app. When someone signs up for Calmind using your unique referral link, you’ll earn a 20-30% commission on each payment they make, including recurring payments for subscriptions. It’s a straightforward way to generate income while sharing a product you believe in.

Affiliate program

Joining is simple! Our affiliate program is managed through LemonSqueezy. Just sign up on their platform, and once approved, you’ll receive a unique referral link along with access to promotional materials. You can start sharing the link and earning commissions right away.

 

As an affiliate, you’ll earn a 20-30% commission on every subscription sale made through your referral link. This includes recurring payments, so you continue to earn as long as the customer remains subscribed. The exact commission rate will be detailed in your LemonSqueezy affiliate dashboard.

 

You can easily track your earnings and referral activity through the LemonSqueezy dashboard. It provides real-time updates on clicks, conversions, and commissions, so you can monitor your progress and earnings at any time.

 

Payments are processed through LemonSqueezy on a regular schedule, typically monthly. Once you reach the minimum payout threshold, your earnings will be transferred to you via your preferred payment method, which you can set up in the LemonSqueezy dashboard.

 

Yes, we provide a variety of promotional materials, including banners, social media images, and suggested copy to help you effectively promote Calmind. Please, contact us – vladimir@calmind.com

 

You are welcome to promote Calmind on most platforms, including social media, blogs, and websites.

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Contact our support at support@calmind.com

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